From: Michael Herr
To: info@chibasports.com
CC: msample@chibasports.com
Sent: 5/1/2009 12:57:15 P.M. Eastern Daylight Time
Subj: Chiba Order Number Item Number: 30927 / 1F229870VR794400U
Dear Sirs,If you are unable to fulfill this order within 7 days, please refund my PayPal account in the amount of $45.70 as detailed below. The PayPal account for this transaction from 7/20/2008 is ###### . Either the GRAY or BLUE Focus Elite Hitting Gloves (SIZE EXTRA LARGE) within 7 days or the refund. My softball season is underway and I need to get either your batting gloves or the money to purchase a different brand. Thank you for your understanding.Michael Herr410-363-xxxx
From: Michael Herr
To: msample@chibasports.com
CC: info@chibasports.com, DRMIKE29
Sent: 4/22/2009 11:45:56 P.M. Eastern Daylight Time
Subj: Re: Chiba Order Number Item Number: 30927 / 1F229870VR794400U
Dear Maryellen Sample,I left a voice-mail on your 866-609-3400 earlier today requesting the substitution of the GRAY colored Focus Elite Hitting Gloves (SIZE EXTRA-LARGE) for the blue colored gloves that have been on back order since July 2008. My softball season has started and I need to get a pair of gloves. As an alternate to this, I could accept a REFUND to my PAYPAL account for the $45.70 that you received on 7/20/2008 in Transaction ID1F229870VR794400U detailed below.Please advise and contact me either by email address ####### , telephone 410-363-xxxx in the East Coast of the USA. My address is listed below from the original order.PLEASE HELP.THANKS.----------------------------------------------------------In a message dated 4/14/2009 3:50:53 P.M. Eastern Daylight Time,Dear Sirs,I still have not had my order from July 21, 2008 fulfilled. Can you simply substitute the GRAY Colored Focus Elite Hitting Gloves (seize Xtra Large, Color Gray) instead of the Blue, as they appear to be in-stock according to your on-line website shopping system.This order was paid for back in July 2008 using Paypal. Previous emails are included below.Please advise. Thanks.Michael HerrOwings Mills, MD 21117410-363-xxxx
From: msample@chibasports.com
To: Michael Herr
Sent: 8/4/2008 5:33:04 P.M. Eastern Daylight Time
Subj: re: Fwd: Your Chiba Glove Order
Michael,Unfortunately it is probably going to be about 6 weeks. Do you still want them?
Maryellen Sample
From: msample@chibasports.com
To: Michael Herr
Sent: 7/21/2008 2:45:09 P.M. Eastern Daylight Time
Subj: Your Chiba Glove Order
Michael,
We received your order and are trying to process it. You ordered a pair of 30927 in XLarge Blue. I do not have blue in stock but I do have black in stock. Do you want the black instead or do you want this put in as a back order? Please let me know by Email or phone what you would like me to do with your order.
Thank You,
Maryellen Sample
Accounts Manager
Chiba Sports
866-609-3400
Ext 122
From: service@paypal.com
To: Michael Herr
Sent: 7/20/2008 10:44:28 P.M. Eastern Daylight Time
Subj: Receipt for Your Payment to Chiba Sports
Dear Michael Herr,
This email confirms that you have paid Chiba Sports (info@chibasports.com) $45.70 USD using PayPal.
PayPal Shopping Cart Contents
Item Name: Focus Elite Hitting Gloves Item Options: Size: Xtra Large
Color: Blue-limited sizes Avail
Item Number: 30927 Quantity: 1 Total: $39.95 USD
Cart Subtotal: $39.95 USD Shipping: $5.75 USD Sales Tax: Cart Total: $45.70 USD
Payment Details
Transaction ID: 1F229870VR794400U Item Price: $39.95 USD Total: $45.70 USD Buyer: Michael Herr
It may take a few moments for this transaction to appear in the Recent Activity list on your Account Overview.Business Information
Business: Chiba Sports Contact E-Mail: info@chibasports.com
Your confirmed address
Shipping Info: Michael Herr
Owings Mills, MD 21117
United States
If you have questions about the shipping and tracking of your purchased item or service, please contact Chiba Sports at info@chibasports.com.